Contact Us
We're here to help you succeed
Have questions, need support, or want to share feedback? Our team is ready to assist you with anything related to your BFF-Connect experience.
24/7 Support
Secure & Private
Global Reach
Get in Touch
Multiple ways to reach us
Choose the method that works best for you. We're here to help with any questions or concerns.
Email Support
Get help with your account or technical issues
support@bffcompass.com
Response: Within 24 hours
Live Chat
Chat with our support team in real-time
Available 24/7
Response: Instant response
Emergency Support
Crisis intervention and mental health resources
988 (Crisis Line)
Response: 24/7 immediate
Send Message
Get in touch
Fill out the form and we'll get back to you as soon as possible. We typically respond within 24 hours during business days.
Email
support@bffcompass.com
Response Time
Within 24 hours
Location
Global - Available worldwide
Send us a message
We'd love to hear from you. Send us a message and we'll respond as soon as possible.
FAQ
Frequently asked questions
Find quick answers to common questions about BFF-Connect
How do I reset my password?
Go to the login page and click 'Forgot Password'. You'll receive a reset link via email.
Is BFF-Connect free to use?
Yes! All core features are completely free. Premium features may be added in the future.
How do I report inappropriate behavior?
Use the 'Report' button on any message or profile, or contact our support team directly.
Can I use BFF-Connect on mobile?
Yes! We have a dedicated mobile app available on iOS and Android app stores.
Need immediate help?
If you're experiencing a mental health crisis or need immediate support, please reach out to these resources:
Crisis Line
988
24/7 Suicide & Crisis Lifeline
Crisis Text
741741
Text HOME to connect
Campus Support
Your University
Contact your campus counseling center